Do you have problems with a Lynchburg-area builder?
Our message is: YOU ARE NOT ALONE!
It can be very frustrating to know where to turn if you run into problems with your new home builder. You may be told that the problems are just yours, alone. Or that you are picky. Additional words used by our builder responding to complaints from others include: "abnormal, ludicrous, ridiculous". This site is here to tell you that you are Not alone. And that you do have some options. Here is our story. Please add yours. We will verify submissions to help to insure accuracy.
Places to Report Problems
DPOR - Virginia Department of Professional Occupational Regulatorshttp://www.dpor.virginia.gov/
DPOR issues professional credentials—licenses, certificates or registrations—in the least intrusive, least burdensome and most efficient way. Our goal is to ensure the minimum competency necessary to practice without harming the public, not to enhance professional stature or limit competition by keeping newcomers out. Policy boards determine the minimum standards necessary to enter a profession, and qualify applicants based on a combination of education, experience and examination.
DPOR also enforces standards of professional conduct. The agency investigates reports of regulatory violations and seeks to obtain compliance with the law or, when necessary, to discipline the licensee. Regulatory board sanctions against licensees include fines, probationary terms, suspension or license revocation.
BBB - Better Business Bureau
https://www.bbb.org/us/category/home-builders
One note from a homeowner was:
"I have found that unless a company has several complaints, they do not show up online (they get stored until enough complaints are out there, then they are published)."
Other home owners have filed reports to:
• Attorney General of VA
• FTC
• Google review
• Consumer Reports/Protection type reviews
• Build Zoom
• Angie's List
• Yelp
• DOJ